A. INTRODUCTION
- SHRI KADADEWAR MATH SIDDHATEERTHA YATRI NIVAS ("Lodge", "we", "us", or "our") respects the privacy of its guests, customers, employees, and website users. We are committed to protecting the personal information provided to us.
- This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use our lodge, website, booking system, customer services, or other related services.
- This policy applies to every person ("User", "Guest", "Customer", "you", or "your") who makes a room reservation, visits our lodge, contacts us, or uses our online services.
- By using our website, booking a room, providing your information, or using our services, you acknowledge that you have read and understood this Privacy Policy.
- If you do not agree with this Privacy Policy, please do not use our website or provide personal information through our booking or customer service channels.
B. INFORMATION WE COLLECT
We collect information that is necessary to provide accommodation, reservation, payment, customer support, security, and other lodge services.
1. Personal Information
- Full name
- Mobile phone number
- Email address
- Residential address
- Nationality
- Government identification details where legally required
- Check-in and check-out dates
- Number of guests
- Room preferences
- Special requests
- Booking and reservation information
2. Payment Information
When you make a payment for a room or other lodge service, payment information may be processed through our payment service provider. We may receive transaction information such as payment status, transaction reference number, amount, and payment date.
We do not intentionally store complete credit or debit card information unless such storage is required and legally permitted.
C. INFORMATION PROVIDED DURING BOOKING
When you make a reservation, we may collect information including:
- Guest name
- Contact number
- Email address
- Room selected
- Check-in date
- Check-out date
- Number of adults and children
- Special accommodation requirements
- Payment and booking status
This information is used to create and manage your reservation and provide the accommodation services requested by you.
D. HOW WE USE YOUR INFORMATION
The information collected from you may be used for the following purposes:
- To create and manage room reservations.
- To confirm bookings and payments.
- To provide check-in and check-out services.
- To contact guests regarding their reservation.
- To process cancellations, returns, and refunds.
- To provide customer support.
- To respond to questions and complaints.
- To maintain lodge records.
- To prevent fraud, misuse, or unauthorized transactions.
- To maintain the security of our property and guests.
- To comply with applicable legal and regulatory requirements.
- To improve our rooms, facilities, website, and services.
E. ROOM BOOKINGS AND CANCELLATIONS
When you book a room through our website, reception desk, telephone, or other authorized booking channel, your booking information is recorded in our lodge management system.
If you cancel a reservation, we may retain the booking information necessary to maintain transaction records, process refunds, resolve disputes, and comply with applicable legal requirements.
Cancellation charges or refund amounts, where applicable, will be determined according to the cancellation policy applicable to your booking.
F. IDENTITY VERIFICATION
Depending on applicable law and lodge requirements, guests may be required to provide valid identification during check-in.
Identification information is used for guest verification, security, record keeping, and compliance with applicable legal requirements.
We will take reasonable measures to protect identification information against unauthorized access or disclosure.
G. COOKIES AND WEBSITE DATA
Our website may use cookies and similar technologies to improve the user experience.
Cookies may be used to:
- Remember user preferences.
- Maintain login sessions.
- Improve website performance.
- Understand website usage.
- Improve our online booking system.
Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain features of our website.
H. LOG AND TECHNICAL INFORMATION
When you use our website, certain technical information may automatically be collected, such as:
- IP address
- Browser type
- Operating system
- Device type
- Date and time of website access
- Pages visited
- General website activity
This information may be used for website security, troubleshooting, performance analysis, and service improvement.
I. SHARING OF PERSONAL INFORMATION
We do not sell or rent your personal information. We may share information where reasonably necessary to provide our services or where required by law.
1. Service Providers
We may share limited information with trusted service providers who assist us with payment processing, website hosting, software, customer support, maintenance, or other business operations.
2. Legal Requirements
We may disclose personal information when required by applicable law, court order, government authority, law enforcement request, or other legal process.
3. Security
Information may be disclosed where reasonably necessary to protect the safety, rights, property, or security of our guests, employees, lodge, or other persons.
J. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
Access to guest information within our lodge management system may be restricted to authorized employees or administrators who require the information to perform their duties.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
K. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal requirements.
When personal information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with our applicable retention practices.
L. CHILDREN'S PRIVACY
Our services are intended to be used by individuals who are legally permitted to make accommodation bookings.
We do not knowingly collect personal information from children except where such information is provided by a parent, guardian, or accompanying adult where necessary for a booking or stay.
M. MARKETING COMMUNICATIONS
If you have provided consent or where permitted by applicable law, we may send information about lodge offers, promotions, discounts, events, or services.
You may request to stop receiving promotional communications by contacting us or by using the unsubscribe option provided in promotional communications.
N. YOUR RIGHTS
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Ask questions regarding the use of your personal information.
To exercise any applicable rights, please contact us using the contact information provided below.
O. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
Users are advised to review the privacy policies of third-party websites before providing personal information.
P. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated Privacy Policy will be published on this page with the revised effective date.
Effective Date: 05-10-2026
Q. CONTACT US
SHRI KADADEWAR MATH SIDDHATEERTHA YATRI NIVAS
Address:
YADUR, CHIKODI,
BELGAUM,
KARNATAKA, INDIA
Phone: +91 80957 89108
Email: info@shrikadadevarmathyadur.com